- All US orders are shipped via UPS, FedEx, USPS Priority Mail. (*Please note: we no longer offer USPS First Class Shipping due to the unacceptable number of packages they have lost.)
- All US orders totaling $75.00 or more qualify for free 2-3 Day Fast Delivery.
- All US orders totaling less than $75 and weigh less than 0.60 pounds are charged a flat rate of $7.50 for 3-5 Day Ground Shipping. If package weighs over 0.60 pounds shipping is a flat rate of $9.50 for FedEx 2 Business Day Shipping.
- Please note: Cheaper real-time rates for Priority Mail may be available from USPS at checkout.
- For P.O. Box shipping addresses you must choose USPS Priority Mail at checkout.
- All Canadian orders are shipped via USPS International First Class Mail for a rate between $22-$24 depending on package weight. The shipping times for this service are 4-20 days, depending on where you live within Canada.
- USPS International Priority Mail is available for $42.
- * Special note about "Canada First Class Mail"; Please keep in mind that transit times for "Canada First Class Mail" may vary greatly depending on local carriers, your country's postal service, and customs clearance in your region. Most often, this shipping method takes 1-2 weeks, although in some cases we have seen it take as much as 5-6 weeks. This is outside of our control. If you prefer a quicker and more visible tracking from source to destination, Priority mail services are always recommended. Once the package leaves the USA, please use the provided tracking code with your country's official mail carrier.
- Currently, we only ship internationally to the United Kingdom via USPS Priority Mail. Rates are between $55-$73. Delivery in 6-14 business days. * PLEASE NOTE: Your package may be subject to VAT taxes.
- All orders placed through the website are shipped within 2 business days, after your purchase. Orders usually ship within 24 hours (Mon-Fri). Please note, the above shipping times apply after the items have been shipped from our facility.
- For orders received before 12:00PM PST (noon) we strive to ship same day (Mon-Fri).
- Orders placed after 12:00PM PST (noon) on Friday through Sunday are shipped Monday morning.
- You will be notified via email, SMS text and/or facebook messenger when your items have been shipped.
- After we ship your items, we'll send you a Tracking Number via email, SMS text and/or facebook messenger, so that you can track the progress of your shipment.
- Please note that any shipping time stated on our website or given by customer service representatives are ESTIMATES only. We will make every effort to ensure you receive your package on time, but we are not responsible for shipping delays, which can be affected by the shipping carrier, delivery destination, weather, holidays or incorrect/insufficient delivery information.
Please note that we are not responsible for lost or stolen parcels once they are confirmed to be delivered by our courier to the shipping address the purchaser provides us with.